Sheraton Dallas Hotel by the Galleria

From check-in to check-out, it was a pleasant experience. I had the pleasure of meeting Rashandra Park at the front desk, who was extremely friendly, helpful, and patient with me while I dealt with an issue I had with the third-party company I booked the room through. I got it resolved, and she had a smile the entire time. It was also extremely busy with other people checking in, and she still took time to get me checked in with ease. Excellent job, Rashandra! Thanks for the great service! I'll definitely be back!

Bed comfort; shower comfort; clean, environmental/climate control excellent.

Breakfast was great. Staff very friendly. Main area was clean, inviting.

Its location suited us well. We did have a car. Easy to find and easy to park. Secure parking was around $20 a night.

Being on the 13 teen floor and enjoy the lights at night. Also the friendly Guy that check me in. The light in the parking lot and the safety of our truck.